1. Introduction
Welcome to Qore Wallet, operated by Qore3 Pte Ltd (“we,” “our,” or “us”). By accessing or using Qore Wallet, including our website, mobile application, and related services (collectively, “Qore Wallet”), you agree to be bound by these Terms of Service (“Terms”). We reserve the right to modify, update, supplement, or introduce new terms, conditions, or policies at our sole discretion, which may not always be explicitly detailed or discoverable herein. If you do not agree to these Terms, you may not use Qore Wallet.
2. Eligibility
To use Qore Wallet, you must be at least 18 years old and have the legal capacity to enter into these Terms. By using Qore Wallet, you represent and warrant that you meet these requirements.
3. Account Registration
3.1 Creating an Account
To access and use Qore Wallet, you will need to create an account. The account creation process involves:
- Biometric Authentication: You may use biometric authentication (such as fingerprint or facial recognition) to secure your access to Qore Wallet. This authentication method is linked to your device and enhances the security of your account.
- Mnemonic Phrase: Upon account creation, a unique mnemonic phrase (a set of 12 or 24 words) will be generated. This phrase is essential for accessing and recovering your account. It is your responsibility to securely store this mnemonic phrase. We do not store your mnemonic phrase, and if it is lost, we cannot recover your account.
3.2 Account Security
- Biometric Security: You are responsible for ensuring that your biometric data is secure on your device. Any compromise of your device’s biometric security could result in unauthorized access to your Qore Wallet account.
- Mnemonic Phrase: You must keep your mnemonic phrase confidential and secure. Sharing this phrase with others or losing it may lead to the loss of access to your funds.
- Responsibility: You are solely responsible for maintaining the security of your account. Qore3 Pte Ltd is not liable for any loss or damage arising from your failure to protect your biometric data or mnemonic phrase.
3.3 Account Recovery
In the event that you lose access to your account, your mnemonic phrase is the only way to recover it. We strongly advise that you securely back up your mnemonic phrase in a safe location that is inaccessible to others.
4. Use of Qore Wallet
4.1 License to Use
We grant you a limited, non-exclusive, non-transferable, revocable license to use Qore Wallet for personal, non-commercial purposes, in accordance with these Terms.
4.2 Prohibited Activities
You agree not to:
- Use Qore Wallet for any unlawful purpose or in violation of any applicable laws.
- Interfere with or disrupt the operation of Qore Wallet or the servers or networks used to make Qore Wallet available.
- Use any automated system, including robots, spiders, or offline readers, to access Qore Wallet.
- Attempt to gain unauthorized access to Qore Wallet or any part thereof.
4.3 User Conduct
You agree to use Qore Wallet responsibly and in compliance with all applicable laws. You are solely responsible for the content and transactions you initiate or facilitate using Qore Wallet.
5. Intellectual Property
5.1 Ownership
All intellectual property rights in and to Qore Wallet, including its content, software, and design, are owned by Qore3 Pte Ltd or its licensors. You may not use, copy, modify, or distribute any part of Qore Wallet without our prior written consent.
5.2 User Content
By submitting content to Qore Wallet, you grant us a worldwide, non-exclusive, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, and distribute your content in connection with the operation of Qore Wallet.
6. Transactions and Fees
6.1 Transactions
Qore Wallet allows you to initiate and manage blockchain transactions. You are solely responsible for verifying the accuracy of transaction details, including recipient addresses and amounts. We do not guarantee the successful completion of any transaction initiated through Qore Wallet.
6.2 Fees
Qore Wallet may charge fees for certain transactions or services. You will be informed of any applicable fees before you complete a transaction. All fees are non-refundable unless otherwise stated.
7. Disclaimers and Limitation of Liability
7.1 No Warranty
Qore Wallet is provided “as is” and “as available,” without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that Qore Wallet will be uninterrupted, error-free, or secure.
7.2 Limitation of Liability
To the fullest extent permitted by law, Qore3 Pte Ltd and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, or goodwill, arising out of or in connection with your use of or inability to use Qore Wallet.
8. Indemnification
You agree to indemnify and hold harmless Qore3 Pte Ltd and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of Qore Wallet, your violation of these Terms, or your infringement of any intellectual property or other rights of any third party.
9. Termination
9.1 Termination by You
You may choose to stop using Qore Wallet at any time. However, because Qore Wallet is a self-custody wallet, even if you cease using our services, you retain control over your wallet and can continue to access it using your mnemonic phrase or through the MPC recovery process.
9.2 Termination by Us
We reserve the right to suspend or restrict your access to certain features of Qore Wallet, or to terminate your use of the app, at our sole discretion, without notice, for reasons including, but not limited to, violations of these Terms. However, we cannot terminate your access to your wallet, as you retain control over it through your mnemonic phrase and the MPC library.
9.3 Effect of Termination
Upon suspension or restriction of your access to Qore Wallet:
- Limited Access: You may lose access to certain features or services provided by Qore Wallet, but your ability to access your wallet through the mnemonic phrase or MPC recovery process remains unaffected.
- User Data: Certain data related to your use of Qore Wallet may be retained or deleted in accordance with our Privacy Policy. However, your personal keys, mnemonic phrase, and wallet data will not be stored on our servers, ensuring that you remain in control.
9.4 Self-Custody
As Qore Wallet is a self-custody solution, you are responsible for managing and securing your private keys, mnemonic phrase, and access to your wallet. We do not have the ability to access or recover your funds, and termination of service with Qore Wallet does not affect your ability to use your wallet independently.
10. Governing Law and Dispute Resolution
10.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles.
10.2 Dispute Resolution
Any dispute arising out of or in connection with these Terms or your use of Qore Wallet shall be resolved through binding arbitration in Singapore, conducted in English, in accordance with the rules of the Singapore International Arbitration Centre (SIAC). The arbitrator’s decision shall be final and binding on all parties.